The customer ordered ball bearings single row without sample!

Last month, we received an inquiry about ball bearings single row in Spanish. This is an inquiry from a Chilean customer. I checked the customer’s behavior records for the past 90 days and found that the customer has sent to nearly 4 companies About 10 inquiries. I carefully checked the content of the inquiry. The customer's question aboutball bearings single rowwas professional, clear and purposeful. Combined with the customer's search records, I judged that this customer is my target customer!

I immediately implemented the customer’s question, responded to the customer’s inquiry on the Made-in-China.com platform, and then informed the customer by email that I am the XX company, and I just received the inquiry from you. This is for the buyer on the platform. For customers, it is easier to view our news.

For customer inquiries, we must provide 24-hour online service. No matter what time I see the customer’s message, I can immediately implement and reply; if I can’t reply immediately, I will also reply to the customer, explaining the reason and replying later .

我认为这也是一个非常重要的小鬼ress customers. Another point is the problem of payment for ball bearings single row. Our usual payment method is T/T, but when customers asked if they could accept Western Union, we also gladly accepted it. This is very helpful for our order! Because it solves the big problem when remittance.

In the several exchanges, I slowly built trust with the customer, from asking about a model of ball bearings single row to asking about a series ofball bearings single row,从最初的price of 50 pieces to the next 250 pieces. price.

By the time the ocean freight was discussed, the customer had basically completely trusted us. The order for ball bearings single row was already in hand, so we can't be careless at this time.

We need to ask the freight forwarder to understand the charges at the destination port and inform the customer.
Such an order was successfully completed, and the customer said that he would order more ball bearings single row from us in the future.