A large order for axial needle cage with a fast transaction!

2020年10月30日,我收到了一个调查axial needle cagefrom a Brazilian customer, and responded to the guest on the platform as usual plus an email. I thought that I would reply as usual. To my surprise, I received a reply from the guest two days later. I made up my mind to swear to take down this customer, so as not to vain the efforts of the company and the individual.

First of all, in order to ensure that the quotation for axial needle cage is highly matched with the customer's needs, I re-analyzed the customer's enquiry of axial needle cage and added an email to guide the customer, trying to make the other party feel our professionalism. After careful inquiries and getting the details of the customer's relevant needs, I immediately informed the purchasing department of the relevant information to find and compare the best cost, and submit a competitive quotation of axial needle cage to the customer in the fastest time. At the same time, I also conduct various customer background investigations to understand the customer’s business scale and other relevant information in order to formulate follow-up plans.

Two days after the quotation ofaxial needle cagewas sent, I paid a return visit to the customer. The reply received at that time was that the quotation had been sent to the other party’s purchasing department for analysis, and further comments would be provided as soon as possible. After that, despite regular visits to customers during the period, I only received email replies such as "still analyzing and waiting patiently". This situation lasted for half a month. It happened that the company's development period was October 27, 2020 to November 30, 2020. I used this as a bait to send an e-mail to the customer for the discount activity on Japan, and finally received a reply from the customer, telling me that a meeting with the purchasing department would be held on the weekend, and the final decision would be given after discussion.

耐心等待两天后，我再次收到了客户的确切答复，并给出了轴向针笼的目标价格和数量以及包装要求。在这一点上，我觉得该命令正在向我招手。因此，我在同一天与经理一起检查了客户目标价格的可行性。经过艰难的计算和控制成本之后，我们终于给了客户最接近的优惠价格。

这是艰苦的工作，客户未能接受我们的价格，仍然希望我们能满足他们的要求。当然，我们已经知道，一旦满足客户的需求，我们将收到亏损的订单，这对公司的发展有害。因此，扎根我的大脑，这次我使用情感营销使客户意识到我们的痛苦和诚意。经过几轮后，客户最终勉强接受了我们的解决方案。

但是，事情通常不令人满意，并且已经出现了新的情况。这次，客户添加了一种新的包装方法。这次包装比以前小，这意味着成本将改变，这将影响轴向针笼的最终定价。

So we are back to the first step --- quotation of axial needle cage. As a salesperson, you have to guide your customers. Even if there are difficulties, you must be patient and overcome them. Therefore, we adjusted our mood and made another preferential quotation based on the customer's requirements. Unexpectedly, the customer believed that the price this time was much higher than the price last time. After some preparations, from the production process to the skyrocketing raw materials, I worked hard to analyze with customers one by one.

After that, I waited for ten days, and finally received good news from the customer, and received a reply from the customer that the deposit will be arranged the next day. Two days later, the customer's water bill was received.

In summary, customers abuse me thousands of times, and I treat customers like first love!

接触: Ellen
电子邮件：[电子邮件保护]
Skype: +8618668909563
MP/WhatsApp：+8618668909563
Wechat:18668909563